Knowledge Center

for pet parents

Welcome to the Oak Heart Veterinary Hospital Knowledge Center!

This section contains resources on poison control, bereavement, recalls and alerts and payment options.

Please contact us directly for specific concerns about your pet.

Poison Control

Has your pet eaten something that is not their everyday pet food, and you are not sure how it will affect them? Are you wondering if it is toxic or poisonous? It could be!

Many food items safe for us are toxic to cats and dogs. And, some things that are toxic to dogs are not toxic to cats and vice versa. It can all get pretty scary when you are not sure!

If you are concerned that something your pet has ingested will harm them, please contact the ASPCA Animal Poison Control Center. They have a knowledgeable staff with a large database. If your pet needs to see a veterinarian, they will give you a case number to help our veterinarians develop an accurate treatment plan for your pet.

ASPCA
aspca.org/pet-care/animal-poison-control
(888) 426-4435

Bereavement Resources

Coping with the loss of a loved one, including a pet, can be challenging, difficult, and even painful. You are not alone. There are other people that empathize with you and can provide support. Do not hesitate to reach out and connect to folks who can share with you, listen to you, and feel with you.

The Tufts Pet Loss Support Hotline
Mon-Fri 6 PM – 9 PM & a 24-hour voicemail
(508) 839-7966
vet.tufts.edu/petloss/

NC Pet Loss Resources
pet-loss.net/resources/NC.shtml

Animal Abuse Resources

Local and National Resources for Families Escaping Domestic Abuse

ccsonc.org/wp-content/uploads/2020/09/Pet-Friendly-Resources-for-Victims.pdf

Recalls & Alerts

For information on pet food recalls please visit avma.org/news/recalls-alerts.

Payment Options

We accept cash, Visa, MasterCard, American Express, Discover.

If you require a payment plan, we offer health care credit plans which include CareCredit and Scratchpay. You can apply in person or online. If you are interested, please ask the receptionist for more details.

Our Locations

Oak Heart Veterinary Hospital at Dixie Trail

3044 Medlin Drive
Raleigh, NC 27607

Phone: 919-781-5977

Hours
Mon – Fri: 7:30AM-5:30PM
Sat: 8AM-12PM

Oak Heart Veterinary Hospital at Longview

2116-F New Bern Avenue
Raleigh, NC 27610

Phone: 984-200-3759

Hours
Mon – Fri: 7:30AM-5:30PM
Sat: 8AM-12PM

Oak Heart Veterinary Hospital at Person Street

619 N Person St.
Raleigh, North Carolina 27604

Phone: 919-307-8843

Hours
Mon – Fri: 7:30AM-5:30PM
Sat: 8AM-12PM

Oak Heart Veterinary Hospital & Emergency at South Saunders

1600 S. Saunders Street
Raleigh, NC 27603

Phone: 984-222-0039

General Practice Hours
Mon – Fri: 7:30AM-5:30PM
Sat: 8AM-12PM

Emergency Hours
We are open 24 hours a day for Emergency Care.

Resort Hours
Mon- Fri: 7AM-7PM
Sat: 8AM-1PM
Sun: 4PM-6PM

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