Knowledge Center
for pet parents
Welcome to the Oak Heart Veterinary Hospital Knowledge Center!
This section contains resources on poison control, bereavement, recalls and alerts and payment options.
Please contact us directly for specific concerns about your pet.
Poison Control
Has your pet eaten something that is not their everyday pet food, and you are not sure how it will affect them? Are you wondering if it is toxic or poisonous? It could be!
Many food items safe for us are toxic to cats and dogs. And, some things that are toxic to dogs are not toxic to cats and vice versa. It can all get pretty scary when you are not sure!
If you are concerned that something your pet has ingested will harm them, please contact the ASPCA Animal Poison Control Center. They have a knowledgeable staff with a large database. If your pet needs to see a veterinarian, they will give you a case number to help our veterinarians develop an accurate treatment plan for your pet.
Bereavement Resources
Coping with the loss of a loved one, including a pet, can be challenging, difficult, and even painful. You are not alone. There are other people that empathize with you and can provide support. Do not hesitate to reach out and connect to folks who can share with you, listen to you, and feel with you.
The Tufts Pet Loss Support Hotline
Mon-Fri 6 PM – 9 PM & a 24-hour voicemail
(508) 839-7966
vet.tufts.edu/petloss/
NC Pet Loss Resources
pet-loss.net/resources/NC.shtml
Animal Abuse Resources
Local and National Resources for Families Escaping Domestic Abuse
ccsonc.org/wp-content/uploads/2020/09/Pet-Friendly-Resources-for-Victims.pdf
Recalls & Alerts
For information on pet food recalls please visit avma.org/news/recalls-alerts.
Payment Options
We accept cash, Visa, MasterCard, American Express, Discover.
If you require a payment plan, we offer health care credit plans which include CareCredit and Scratchpay. You can apply in person or online. If you are interested, please ask the receptionist for more details.
Our Locations
Oak Heart Veterinary Hospital at Dixie Trail
3044 Medlin Drive
Raleigh, NC 27607
Phone: 919-781-5977
Hours
Mon – Fri: 7:30AM-5:30PM
Sat: 2nd and 4th Saturday, 8:00AM to 12:00PM
Oak Heart Veterinary Hospital at Longview
2116-F New Bern Avenue
Raleigh, NC 27610
Phone: 984-200-3759
Hours
Mon – Fri: 7:30AM-5:30PM
Sat: 1st and 3rd Saturday, 8:00AM to 12:00PM
Oak Heart Veterinary Hospital at Person Street
619 N Person St.
Raleigh, North Carolina 27604
Phone: 919-307-8843
Hours
Mon – Fri: 7:30AM-5:30PM
Sat: 2nd and 4th Saturday, 8:00AM to 12:00PM
Oak Heart Veterinary Hospital & Emergency at South Saunders
1600 S. Saunders Street
Raleigh, NC 27603
Phone: 984-222-0039
General Practice Hours
Mon – Fri: 7:30AM-5:30PM
Sat: 1st and 3rd Saturday, 8:00AM to 12:00PM
Emergency Hours
We are open 24 hours a day for Emergency Care.
Resort Hours
Mon- Fri: 7AM-7PM
Sat: 8AM-1PM
Sun: 4PM-6PM
Let us show you around!
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